Your team should scale revenue, not spreadsheets.
We engineer bespoke AI automation systems for modern e-commerce operators — CRM orchestration, customer support agents, inventory flows, and recovery systems designed to remove operational drag in under 7 days.
AI Operations Deployment
Custom-built systems for modern commerce teams
Growth becomes fragile when operations stay manual.
Most e-commerce brands don’t actually have a marketing problem. They have an operational drag problem — slow systems, disconnected tools, and repetitive human work killing momentum behind the scenes.
Your team is drowning in repetitive tasks.
Support tickets, manual CRM updates, inventory syncs — your operators are spending valuable hours doing work software should already handle automatically.
Abandoned carts quietly destroy profit.
Most brands lose thousands every month because follow-up systems are delayed, disconnected, or simply nonexistent. Recovery should happen instantly.
Your tech stack doesn’t actually talk.
Shopify, Klaviyo, HubSpot, Notion — disconnected systems create operational chaos, reporting gaps, and expensive human mistakes.
I don’t sell consulting.
I engineer operational systems that actually run your business.
New2Sync is a fully hands-on implementation service. Every automation workflow is designed, engineered, deployed, and refined specifically around your business operations — not copied from templates.
Operational Audit
We map where time, revenue, and operational clarity are currently being lost inside your business.
System Architecture
I engineer custom automation workflows around your exact stack, processes, and customer behavior.
Deployment & Handoff
Your systems go live production-ready, fully tested, documented, and explained in plain language.
Hypercare Support
For 14 days after launch, I monitor performance, refine workflows, and ensure operational stability.
Your systems finally communicate properly.
Orders, customer records, inventory updates, and campaign data move across your stack automatically — without spreadsheets, duplicate entries, or operational lag.
Your support queue stops consuming your team.
AI agents handle repetitive questions instantly while your staff focuses only on high-value conversations that actually require human judgment.
Lost checkouts become recoverable revenue.
Behavior-driven recovery systems trigger across email and SMS exactly when purchase intent starts fading — before customers disappear completely.
This isn’t a fake agency deck.
These are the actual systems.
I’m deliberately transparent about the engineering process. Below is a direct look into the actual workflows, backend architecture, API orchestration, and automation systems I design for commerce brands.
The What
A complete walkthrough of the architecture — what gets built, what it connects, and why the infrastructure is designed this way.
The How
A direct look inside the backend — real n8n workflows, AI routing logic, webhook triggers, and production-grade API orchestration.
The Proof
Actual deployment outcomes, operational improvements, and what a fully deployed automation environment looks like after launch.
What gets engineered into your business.
Every build is custom architected around your workflows, customer behavior, and operational bottlenecks — then deployed production-ready in days, not months.
Custom AI Support Agent
An intelligent support system trained directly on your products, policies, and workflows — designed to respond like an actual member of your team.
Bi-directional CRM Sync
Real-time synchronization between Shopify, HubSpot, Klaviyo, and your internal systems so customer data never falls out of alignment.
Smart Cart Recovery Flows
Behavior-driven email and SMS sequences engineered around how your customers actually browse, hesitate, and purchase.
Inventory Protection Alerts
Automated operational safeguards that notify your team before stockouts, overselling, or fulfillment issues impact revenue.
Unified Ops Dashboard
A centralized command center that gives your team one clean interface to monitor automations, alerts, and operational health.
14-Day Hypercare Support
Every deployment includes two weeks of monitoring, tuning, and direct engineering support to ensure systems perform flawlessly.
Let’s identify what’s slowing your operations down.
We’ll map your current workflows, uncover the highest friction points, and determine where automation can create the biggest operational leverage.
Founder Profile
Abu
Founder & AI Systems Engineer
New2Sync
I build systems that remove operational friction.
I started New2Sync after seeing too many promising e-commerce brands collapse under manual workflows, disconnected software, and operational overload.
Every automation system is personally architected, engineered, and deployed by me — which is why I only accept a small number of projects each month. Precision matters more than volume.
“Good automation should feel invisible — not robotic.”
The questions every serious operator
asks before investing in infrastructure.
Transparency matters. These are the operational, technical, and financial questions founders usually ask before moving forward with a build.
Clear systems.
Clear expectations.
I intentionally keep the process transparent, technical, and operationally grounded. No inflated agency language. No vague promises. Just engineered systems designed to remove friction from your business.
“I only take projects where the operational ROI is obvious.”
None at all. I handle the engineering, deployment, integrations, and infrastructure personally. Once everything is live, I walk you through the workflows in plain language so your team can operate confidently without touching code.
Usually no. I architect around the tools your business already relies on — Shopify, HubSpot, Klaviyo, Gorgias, Notion, Airtable, whatever it may be. If additional infrastructure is required, you'll know before the project begins.
Because accountability matters. The first payment secures the engineering window and architecture phase. The second payment only happens once your systems are deployed and functioning exactly as agreed.
Every build includes a 14-day Hypercare period. I monitor workflows, resolve edge cases, optimize automations, and ensure operational stability while your systems transition into production.
Freelancers usually execute isolated tasks. I approach your business like a systems engineer — auditing operational bottlenecks, architecting infrastructure, and building an integrated automation environment designed around scale.
You fully own the infrastructure. There are no forced retainers, subscriptions, or lock-ins. If you want ongoing optimization or future system expansion, we can continue working together separately.
The strategy call exists for exactly that reason. If I don't believe the automation will create measurable operational or financial improvements for your business, I won't take the project.